General terms and conditions of business

Valerij Lautenschlager, Goldbergweg 30, 34270 Schauenburg

1. Arrival / Departure

Check-in is generally possible from 3:00 PM, and check-out is until 10:00 AM. Other check-in and check-out times can be individually arranged with the landlord. If the check-out time is exceeded by 30 minutes without prior agreement with the landlord, we will charge €5 per 30 minutes. A partial refund of the rent for early departure is generally not possible.

2. Special requests and ancillary agreements

are generally possible. They require written confirmation from the landlord. Early check-in and late check-out are also possible. Fees apply and must be requested and confirmed in advance.

3. Payment

Depending on the booking portal, payment can be made in one go or in installments. These terms and conditions are determined by the respective portal and we have no influence over them. When booking directly or through our website, various payment methods can be selected. Please inform the landlord about your options. Additional costs for bed linen, towels, electricity, water, parking, and waste disposal are not charged.

4. Right of withdrawal

You may withdraw from the contract at any time. The withdrawal must be made in writing. In the event of withdrawal, you are obligated to compensate us for any damages incurred: You can cancel free of charge up to 7 days before arrival. In the event of a no-show, the guest will be charged the full booking price. You may provide a substitute who will enter into your contract under the stated conditions. Written notification is sufficient.

5. Tenant’s obligations

The tenant undertakes to treat the rented items (holiday apartment/house, inventory, and outdoor facilities) with care. If damage occurs to the holiday apartment/house and/or its inventory during the rental period, the tenant is obligated to notify the landlord immediately. Defects and damage discovered upon arrival must be reported to the landlord immediately; otherwise, the tenant is liable for these damages. A reasonable period of time must be allowed to rectify damages and defects. Claims for complaints not reported promptly on site are excluded. Complaints received by the landlord only at the end of the stay or after the holiday home has been vacated are also excluded from compensation. In the event of service disruptions, the tenant is obligated to do everything reasonable to help rectify the disruption and minimize any potential damage. On the day of departure, the tenant must remove personal belongings, store clean and washed dishes in the kitchen cupboards, and dispose of garbage in the provided garbage bins. The landlord is responsible for cleaning the holiday apartment.

6. Smoking ban

The apartments are non-smoking. Smoking is strictly prohibited in the apartments and common areas. This also applies to e-cigarettes, hookahs, tobacco heaters, and similar devices. Smoking on balconies and/or terraces is only permitted if they are appropriately marked and the apartment door is closed. In the event of a violation, Valerij Lautenschlager reserves the right to demand compensation from the guest for additional cleaning costs, including any loss of income caused by unreasonable subletting of the apartment, in the amount of at least EUR 250.00. This compensation amount may, however, be higher if greater damages can be proven.

7. Ban on parties and gatherings

Noise must be avoided in the booked apartment, the common areas, and the surrounding area. Quiet hours from 10:00 p.m. to 6:00 a.m. ("quiet time") must be observed, unless otherwise specified in the house rules. Parties and gatherings are strictly prohibited in the apartments and common areas. In the event of a violation, Valerij Lautenschlager reserves the right to demand compensation from the guest in the amount of EUR 500.00 for additional cleaning costs, including any loss of income resulting from the unreasonable subletting of the apartment as a result of the incident. The right to further compensation remains unaffected.

Decibel sensors may be installed in the apartments. These sensors do not record voices or conversations, but are designed to detect excessive noise. The outdoor area, parking lot, and entrance are under 24/7 video surveillance and stored in a cloud environment. Valerij Lautenschlager reserves the right to terminate an active booking with immediate effect and to evict guests from the property if violations according to points 1 and 2 are discovered. In these cases, no refund or partial refund is possible. Valerij Lautenschlager reserves the right to involve third parties, such as a security service, to enforce the house rules. All costs incurred due to third-party intervention will be charged to the guest.

8. Pets

Pets are not permitted in the apartments or common areas. Exceptions are guide dogs, deaf dogs, and similar assistance dogs. These may be brought at any time and free of charge upon presentation of proof. The relevant proof must be presented to Valerij Lautenschlager before check-in. Valerij Lautenschlager reserves the right to make further exceptions to the above rule. There is no entitlement to these exceptions. Should a pet be found in a unit without permission, Valerij Lautenschlager will charge a flat rate of EUR 150.00 for special cleaning. Valerij Lautenschlager reserves the right to terminate an active booking with immediate effect and to evict guests from the property if they violate point 1. In these cases, no refund or partial refund is possible.

9. Maintenance

By booking an apartment from Valerij Lautenschlager, the guest agrees to treat the provided apartment, as well as the shared rooms, facilities, and equipment, with care, to ensure adequate ventilation and heating, and to avoid excessive soiling. Should soiling occur during the guest's stay or after their departure that exceeds normal use, Valerij Lautenschlager reserves the right to charge the guest an additional cleaning fee of at least EUR 50.00 (depending on the condition of the unit). The guest is obligated to report any damage to the provided apartment to Lautenschlager immediately. For bookings of more than 7 nights, Valerij Lautenschlager is entitled to perform a weekly intermediate cleaning. The guest is obligated to grant the service provider commissioned by Valerij Lautenschlager access to the apartment for this purpose.

10. Internet use

Valerij Lautenschlager provides its guests with internet access within the scope of existing technical and operational capabilities. Disruptions, for example due to force majeure or maintenance work, etc., cannot be ruled out. Guests are prohibited from misusing the internet connection. Misuse occurs in particular in the following cases: downloading and distributing copyrighted content via peer-to-peer sharing platforms, illegal streaming services, and posting, retrieving, or transmitting criminally relevant content (in particular Sections 130, 130a, 131, and 184 of the German Criminal Code). Guests are obligated to respect the copyright, patent, name, trademark, and personality rights of third parties when using the internet. The guest shall indemnify Valerij Lautenschlager upon first request from all claims and demands for damages by third parties, as well as reasonable legal defense costs, arising from the unlawful use of the provided internet connection by the guest or by third parties with the guest's knowledge. This indemnification claim includes, in particular, claims arising from the infringement of copyright, patent, name, trademark, and personal rights, as well as violations of data protection law. The guest is prohibited from disclosing the access data to Valerij Lautenschlager's internet connection to third parties. This also applies to the publication of any access data. In the event of a violation, the guest is liable to Valerij Lautenschlager for all damages resulting from the disclosure of the access data. Valerij Lautenschlager reserves the right to block the guest's internet connection in the event of legal violations.

11. Data protection

The tenant agrees that personal data necessary for the purposes of the contract concluded with him/her may be stored, modified, and/or deleted. All personal data will be treated with absolute confidentiality and will not be shared with third parties.

12. Liability

This advertisement was created to the best of our knowledge. We assume no liability for damage to the rental property caused by force majeure, power or water outages, or severe weather. Likewise, we assume no liability for unforeseeable or unavoidable circumstances such as official orders, sudden construction work, or natural or local disruptions. However, the landlord is happy to assist in resolving problems (where possible). The landlord assumes no liability for the use of the provided play equipment. The tenant is responsible for their own transportation to and from the rental property. The landlord is not liable for personal belongings in the event of theft or fire. The tenant is fully liable for deliberate destruction or damage.

13. Final provisions

Photos and text on the website or in the flyer are intended to provide a realistic description. Complete conformity to the rental property cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g., furniture) provided they are of equivalent quality. Should one or more provisions of these General Terms and Conditions be or become invalid, this shall not affect the validity of the remaining provisions. The invalid provision shall be replaced by a valid one that most closely reflects the economic and legal intent of the contracting parties. German law applies. The place of jurisdiction and performance is the landlord's place of residence.